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Frequently Asked Questions


1.- What is the Barrabes Gift Card?
2.-How can I purchase a Gift Card?
3.- Can I purchase several Gift Cards in the same order?
4.- What forms of payment can I use to purchase a Gift Card?
5.- What can I do if I do not receive the e-mail containing the Gift Card?
6.- How can I use my Gift Card to place an order?
7.- What happens if I do not use the entire balance of my Gift Card when I place an order?
8.- How can I consult the balance of my Gift Card?
9.- How can I view my Gift Card Order History?
10.- Can I pay for an order with several Gift Cards?

1.- What is the Barrabes Gift Card?


The Barrabes Gift Card is the ideal solution for those who want to send a gift to someone special but are unsure of which gift to choose. With a Gift Card you'll always get it right!

Your Gift Card can be used to purchase any product on our web-site. Each Gift Card can be charged with a minimum of 30€ and a maximum of 500€.

You can choose from 6 different Gift Card designs and these can be viewed on our Gift Card order page.

2.- How can I purchase a Gift Card?


To purchase a Barrabes Gift Card, just go to the Gift Card order page.

  1. Select the design of the Gift Card you would like to purchase.
  2. Add the amount you would like to charge to the Gift Card. Remember, that the minimum value is 30€ and the maximum value is 500€.
  3. Introduce the number of Gift Cards you wish to purchase with the same value. You may purchase a maximum of 10 Gift Cards per order.
  4. Click on "Add to Shopping Cart", the system will then ask you to log-in if you have not already done so and you will then be re-directed to your shopping cart containing your Gift Card.
  5. If you wish to confirm your order at this stage, just click on the “Proceed to Checkout” button. If you would like to add more Gift Cards to your order but with a different value, go back to the Gift Card order page and repeat the same steps as above.
  6. Fill in the form with your details and choose a payment method.
  7. Click on "Confirm Order" and you will immediately receive two e-mails; an order confirmation e-mail and another including your virtual Gift Card.
  8. Once you have received the e-mail containing your Gift Card you can e-mail it directly to the person of your choice.


3.- Can I purchase several Gift Cards in the same order?


Yes, you can purchase up to 10 Gift Cards in the same order. If you would like to purchase several Gift Cards with different values, the card/s with the same value should be added to your shopping cart and then you will need to go back to the Gift Card order page and repeat the process with a different Gift Card value.

4.- What forms of payment can I use to purchase a Gift Card?


To purchase a Gift Card, you can choose from any of the payment methods normally used for placing an order at Barrabes.com

5.- What can I do if I do not receive the e-mail containing the Gift Card?


When you have placed your order, if, after some minutes, you do not receive the e-mail containing your Gift Card, check to see if your e-mail account has filtered e-mails from Barrabes as Spam and if it has been put into your unwanted mail box. You can also contact our Customer Service department and our team will be glad to help you.

6.- How can I use my Gift Card to place an order?


When you place an order at Barrabes.com, the payment methods available will include the “Pay by Gift Card” option. If you select this option, you will be asked to introduce the Gift Card code which appears in your Gift Card e-mail.

7.- What happens if I do not use the entire balance of my Gift Card when I place an order?


The remaining balance of your Gift Card can be used for future orders.

8.- How can I consult the balance of my Gift Card?


You can consult the balance of your Gift Card from the menu at the side of the Gift Card page, by clicking on “Balance & Expiration”. You will be asked to introduce your Gift Card Code to receive this information.

9.- How can I view my Gift Card Order History?


You can view your Gift Card Order History from the menu at the side of the Gift Card page, by clicking on “Order History”. You will be asked to introduce your Gift Card Code to receive this information.

10.- Can I pay for an order with several Gift Cards?


Yes, it is possible to use several Gift Cards to place an order.

Gift Card
With the Barrabes Gift Card you'll always get it right!
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